Refund Policy

Thank you for shopping with HandcraftingBlessing. We take great pride in our handmade products and your satisfaction is important to us. Please review our refund policy below.

1. Eligibility for Refunds: We offer refunds for eligible items within [X] days of the purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it. Customized or personalized items may not be eligible for a refund unless they are defective or damaged.

2. Initiation of Refunds: To initiate a refund, please contact our customer support team at [email address] within the specified time frame. Provide your order number, a description of the issue, and relevant photographs if applicable. We will review your request and guide you through the refund process.

3. Return Shipping: Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or not as described. We recommend using a trackable shipping method and retaining the shipping receipt as proof of return.

4. Inspection and Processing: Once we receive the returned item, our team will inspect it to ensure it meets our eligibility criteria. If the item is approved for a refund, we will process the refund to your original payment method within [X] business days. Please note that it may take additional time for the refund to appear in your account depending on your payment provider.

5. Non-Refundable Items: Certain items are non-refundable, including gift cards and items that show signs of use, damage, or wear. Shipping costs are non-refundable unless the item is defective or not as described.

6. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, you will need to initiate a return as per our refund policy and then place a new order for the desired item.

7. Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us immediately. We may request photographic evidence of the issue to expedite the resolution process.

8. Contact Us: If you have any questions or concerns about our refund policy or need assistance with a return, please don't hesitate to contact our customer support team at handcraftingblessings@gmail.com or 7048470494.